Application Development

E- Techsystems is honored to be a partner with Intense Technologies. Intense Technologies, a software company, helps organizations improve their customer experience and develop business agility. Continue reading to learn more about Intense,  here.

The Customer Communications Management (CCM) caters to enterprise communication needs across multiple domains – telecom, banking, insurance, government, utilities, and more. Technology is changing the dynamics of customer engagement, which is critical for gaining market share. The new-age customer expects technologies like connected devices and social media to create superior, personalized, and consistent experience.

Agile. Efficient. Omnichannel communications.

Customers expect customized interactions at every touchpoint in this fiercely competitive environment. Our CCM solution assists companies in redefining the customer experience, opening new revenue streams, increasing operational effectiveness, and lowering costs while redefining their communication strategy. Our CCM product, which is centralized and AI-powered, addresses some of the most significant issues businesses have with managing legacy content and producing consistent, engaging omnichannel CX. 

Intense Technologies offers products that help enterprises embark on their digital journey, streamline operations, and enhance customer experience.

We offer solutions to businesses in a variety of industries, including telecom, banking, insurance, government, and utilities, to assist them in digitally transforming their operations. These products are designed to improve the customer experience, streamline processes, and reduce operational costs, resulting in a quick return on investment.

The world is changing more rapidly than ever thanks to digital technologies. It is difficult to implement various technologies, get them to cooperate, and then manage updates to each of them. By creating flexible customer journeys, automating business processes, and facilitating simple internal project collaborations, our digital platform UniServe™ with its cutting-edge technology capabilities helps fulfill and exceed all business objectives. 

• UniServe™ NXT Digital Suite  - Top-rated product of the year 2022

Intense Technologies’ UniServe™ NXT Digital Suite received the highest overall customer rating (4.7/5) among the vendors featured in the 2022 Gartner Peer Insights for Customer Communications Management (CCM).

Recognized for its strong customer-centricity, outstanding product functionalities, robust and reliable integration, and implementation capabilities for the CCM, enabling faster time to market and an enhanced Customer Experience (CX).  Read the entire news here.

• UniServe™ NXT Digital Suite - Rated ‘excellent’ by the customers.

UniServe™ NXT Digital Suite was rated excellent by Customers from across the world with high ratings in all categories, and an overall extremely satisfied rating. Intense Technologies received the second-highest overall customer rating (4.2/5) among the vendors featured in the 2021 Gartner Peer Insights. Read more, here.

Watch how our award-winning platform help enterprise grow, here

• Positioned as a ‘Leader’ in Aspire Leaderboard™ 2022

Intense Technologies has been positioned as a ‘Leader’ in the 2022 Aspire Leaderboard amongst AnyPrem Customer Communications Management (CCM) Software Leaders. Read more here.

• Recognized in the 2022 SPARK Matrix for CCM.

Intense Technologies has been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions. Read more here.

Intense has helped the banking sector with new ways of connecting with customers. Banking customers can now complete the KYC for their accounts within just a few minutes. With absolute ease, banks can now onboard new customers. we help enterprises onboard their customers seamlessly and provide self-service portals, interactive videos, digital communications, and more with our award-winning platform.